Firstly, and most importantly we hope you and your family are well. Everybody’s circumstances are different so it is impossible for our newsletter to be pitch-perfect for all who receive it but just to say we hope you are healthy and coping.
During lockdown, Rowan has been carrying out deliveries which means we have been employing most staff on full pay. It has given us the opportunity to supply gardening products to the most vulnerable, and young families gardening at home. Whilst time consuming and physically demanding it has kept us ticking over with an unbroken supply chain we hope will continue with our hard-working, challenged suppliers.
Now the government is encouraging garden centres to re-open Rowan will be opening on WEDENESDAY 13th MAY. We have worked very hard following government, PHE and our trade body the HTA guidelines to ensure the site is as safe as is practicably possible. Understandably things will be different to normal so please note:
Opening hours 10am – 4pm, Wednesday to Sunday. CLOSED Mondays and Tuesdays.
(Opening days and hours will be reviewed weekly.)
Numbers of customers allowed into the car park, Plant Area and the shop will be limited.
A maximum of 2 persons per household will be allowed entrance and must stay together at all times.
No dogs are allowed.
Social distancing rules will apply so please shop respectfully.
Payment must be by card. No cash or vouchers will be accepted.
Hand sanitizer will be provided, and trolleys wiped after each use.
Please bring gloves and a facial covering if you wish.
You will be required to load your car with purchases unless this is not physically possible for you.
Please keep planting advice and general enquiries to a minimum.
Muddy Boots Café remains closed.
The customer toilet will be closed.
Any immediate updates will be on our Facebook page.
And finally, if you wish to pay us a visit please drive carefully. There is a hugely increased number of walkers, cyclists and horse riders on Gorelands Lane at the moment.
Stay safe and possibly see you soon.
The Rowan Team